{"id":224019,"date":"2020-03-15T05:41:18","date_gmt":"2020-03-15T00:11:18","guid":{"rendered":"https:\/\/www.qcsglobal.com\/marketing\/use-a-facebook-messenger-bot-to-scale-your-business-today\/"},"modified":"2020-04-18T17:10:35","modified_gmt":"2020-04-18T11:40:35","slug":"use-a-facebook-messenger-bot-to-scale-your-business-today","status":"publish","type":"post","link":"https:\/\/qcsglobal.com\/blogs\/use-a-facebook-messenger-bot-to-scale-your-business-today\/","title":{"rendered":"Use a Facebook Messenger Bot to Scale Your Business Today"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<section class=\"post-body\"><span id=\"hs_cos_wrapper_post_body\" class=\"hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text\" style=\"\" data-hs-cos-general-type=\"meta_field\" data-hs-cos-type=\"rich_text\"><\/p>\n<p>Let&#8217;s start off with a fun fact.\u00a0<\/p>\n<p><!--more--><\/p>\n<p>Did you know that about 2.5 billion people are on mobile messaging apps, according to <a href=\"https:\/\/content-na1.emarketer.com\/global-messaging-apps-2019\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">eMarketer<\/a>? So ask yourself: are you communicating to your audience on their preferred channel?<\/p>\n<p>Going onto Facebook Messenger gives you the opportunity to connect with a wide audience and communicate with them immediately. Using a <a href=\"https:\/\/learn.g2.com\/chatbot\" rel=\"noopener noreferrer\" target=\"_blank\">chatbot<\/a> is an instant, automatic, and affordable way to connect with your user and drive qualified leads to your site.\u00a0<a href=\"https:\/\/learn.g2.com\/facebook-chatbots\" rel=\"noopener noreferrer\" target=\"_blank\">Facebook Messenger bots<\/a> are an effective marketing tactic that can save you time and money as you work to scale your business.<\/p>\n<h1>Use a Facebook Messenger bot to scale your business<\/h1>\n<p>About <a href=\"https:\/\/www.ringpartner.com\/blog\/is-facebook-messenger-marketing-worth-your-time\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">seven billion conversations<\/a> take place on Facebook Messenger every day! In fact, messages are opened more often than emails, with a <a href=\"https:\/\/neilpatel.com\/blog\/bots-digital-marketing-strategy\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">30 to 40 percent click-through rate<\/a> (four to 10 times the overall email marketing average). Therefore, marketers who\u2019ve adopted into using a Facebook Messenger bot have seen incredible ROI.<\/p>\n<p>Take <a href=\"https:\/\/manychat.com\/blog\/conversmart-case-study\/\">The Beard Club<\/a>, a direct-to-consumer supplier of beard care kits and growth products, for example. Within four weeks of using their bot, they were able to acquire 30,000 new subscribers, 92 percent open rate, and 62 percent click-through rate (CTR).<\/p>\n<p>In addition to a quick-ROI win, Facebook Messenger bots are cost-effective and easy to get off the ground. All you need is a Facebook business page to connect your bot to, and then you can start building your conversation.<\/p>\n<h2>How is a Facebook Messenger chatbot different from other marketing channels?<\/h2>\n<p>Emails, landing pages, social media \u2013 we\u2019ve all used at least one \u2013 if not all \u2013 of these channels. So why add one more to the mix? Simple, ROI.<\/p>\n<p>The average open rates for email is about 18 percent, and CTR around <a href=\"https:\/\/www.campaignmonitor.com\/resources\/guides\/email-marketing-benchmarks\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">2.69 percent<\/a>, which means people aren\u2019t seeing your messages. Most companies still find email difficult to crack \u2014 they send bulk emails full of promotions, announcements, and newsletters with a personalized touch like \u201cHey Joyce!\u201d or \u201cWe\u2019ve noticed you forgot something in your cart, Max\u201d. It\u2019s the same strategy everyone\u2019s been using for the past decade. It\u2019s time to step up your marketing efforts and try something different.<\/p>\n<h2>Who are Facebook Messenger bots for?<\/h2>\n<p>Short answer: Anyone. From e-commerce agencies and online coaching to education, restaurants, beauty salons, and professional services, a Facebook <a href=\"https:\/\/manychat.com\/blog\/chatbot-examples\/\" rel=\"noopener noreferrer\" target=\"_blank\">Messenger bot<\/a> gives every business a better way to automate hundreds of customer conversations at once so you can answer more questions, generate leads, and close more business instead of doing it manually.<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png\" alt=\"FB chatbot example \" width=\"600\" style=\"width: 600px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=300&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 300w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 600w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=900&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 900w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=1200&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 1200w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=1500&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 1500w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png?width=1800&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale.png 1800w\" sizes=\"(max-width: 600px) 100vw, 600px\"><\/div>\n<h2>What can you do with a Facebook Messenger bot?<\/h2>\n<p>A chatbot allows you to<a href=\"https:\/\/manychat.com\/blog\/ultimate-guide-messenger-marketing-and-facebook-chatbots\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"> automate conversations<\/a> and scale your social media marketing efforts, nurture leads, manage sales, improve retargeting, and offer 24\/7 customer service all in one place. In addition, it also tracks and stores customer information, including interactions and demographics for everyone to access and use.<\/p>\n<p>Using past conversations, you can learn a great deal about your target audience. You can understand how people interact with your company, what content they\u2019ve seen and clicked, and what they purchased. Facebook Messenger bots allow businesses to automate conversations which essentially allows them to scale on autopilot. You\u2019re doing more with less effort.<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png\" alt=\"fb bots\" width=\"600\" style=\"width: 600px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=300&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 300w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 600w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=900&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 900w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=1200&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 1200w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=1500&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 1500w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png?width=1800&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-7.png 1800w\" sizes=\"(max-width: 600px) 100vw, 600px\"><\/div>\n<h3>Mix automated conversations with a live person for lead gen purposes<\/h3>\n<p>A benefit of using a bot is the affordable cost to acquire a customer. Between creating and launching ads, consistently posting to social, or creating free content as lead magnets, the time and resources it takes to execute a profitable lead generation strategy are challenging for smaller businesses.<\/p>\n<p>Jason Swenk, an online coach for enterprise agencies, is a major advocate for <a href=\"https:\/\/manychat.com\/blog\/what-is-chat-marketing\/\" rel=\"noopener noreferrer\" target=\"_blank\">chat marketing<\/a> and stresses the importance of a well-designed Messenger Marketing strategy. After two months of using a bot, his program sales doubled, high-end services increased by 74 percent, and revenue generated hit $250,000.\u00a0<\/p>\n<h3>Boost results<\/h3>\n<p>Using a chatbot has been shown to create tangible results.<\/p>\n<ul>\n<li>Messenger bots have a proven history of increasing lead conversion by<a href=\"https:\/\/manychat.com\/blog\/conversion-rate-case-study\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" style=\"font-weight: bold;\"> 2,900 percent <\/a>\n<\/li>\n<li>Return on <a href=\"https:\/\/manychat.com\/blog\/steezy-digital\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" style=\"font-weight: bold;\">ad spend by 12 times <\/a>\n<\/li>\n<li>Revenue by<a href=\"https:\/\/manychat.com\/blog\/offset-solar-chatbot-case-study\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><span style=\"font-weight: bold;\"> $1.2M<\/span><\/a> in 6 months<\/li>\n<li>Countless thousands of<a href=\"https:\/\/manychat.com\/blog\/online-reviews-case-study\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" style=\"font-weight: bold;\"> revenue<\/a>, and more<\/li>\n<\/ul>\n<h3>Target audiences better<\/h3>\n<p>Discover and segment your audiences based on select criteria with the help of using a bot. Using targeted groups, ad dollars can be spent attracting the right leads, and sequences can nurture leads to become paying customers.<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=538&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png\" alt=\"nerdify chatbot\" width=\"538\" style=\"width: 538px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=269&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 269w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=538&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 538w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=807&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 807w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=1076&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 1076w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=1345&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 1345w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png?width=1614&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-4.png 1614w\" sizes=\"(max-width: 538px) 100vw, 538px\"><\/div>\n<h3>Use real-time customer support<\/h3>\n<p>No more calling and waiting for hours to speak with customer support. With easy-to-follow self-service tools, a Facebook Messenger bot delivers 24\/7 personalized support. You can offer real-time, one-to-one conversations that help customers solve their problems, track customer satisfaction, and respond to thousands of queries at once. If customers want human conversations, you can easily jump into live chat and respond to questions, manually.<\/p>\n<h3>Improve customer retention<\/h3>\n<p>As with any strong marketing plan, using a Facebook Messenger bot is the same. You want to deliver value to customers, whether that\u2019s through content, deals, loyalty programs, or customer support. With customized interactions, you can improve your offer and turn customers into brand advocates.<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=338&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png\" alt=\"coffee rewards card\" width=\"338\" style=\"width: 338px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=169&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 169w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=338&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 338w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=507&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 507w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=676&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 676w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=845&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 845w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png?width=1014&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-3.png 1014w\" sizes=\"(max-width: 338px) 100vw, 338px\"><\/div>\n<div>\u00a0<\/div>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=338&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png\" alt=\"coffee rewards points\" width=\"338\" style=\"width: 338px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=169&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 169w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=338&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 338w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=507&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 507w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=676&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 676w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=845&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 845w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png?width=1014&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-8.png 1014w\" sizes=\"(max-width: 338px) 100vw, 338px\"><\/div>\n<h2>How to drive engagement with a bot<\/h2>\n<p>Customer engagement is important, and with a Facebook Messenger bot, you\u2019re able to deliver instant answers to help solve your customer\u2019s needs. To drive engagement with your bot, use the following suggestions to help build trust which can eventually lead to your customer taking an action.<\/p>\n<h3>Look for common questions<\/h3>\n<p>Keep an eye on the conversations your bot is having with customers. If you notice a common question, adjust your flow to add it. This way you\u2019ll be able to give the person the answer they are looking for.\u00a0<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png\" alt=\"pearl\/jewelry chatbot \" width=\"600\" style=\"width: 600px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=300&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 300w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 600w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=900&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 900w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=1200&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 1200w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=1500&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 1500w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png?width=1800&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-1.png 1800w\" sizes=\"(max-width: 600px) 100vw, 600px\"><\/div>\n<h3>Create questions (aka quizzes)<\/h3>\n<p>You can be straight forward or make it entertaining, but questions and quizzes are an excellent strategy to engage with your customers and find out exactly what they are searching for.<\/p>\n<p>For example, if you own a shoe store, you might want to ask if they\u2019re shopping for an event or specific activity. Ask a specific style they are looking for. And can ask a price range. You can offer specific products or services to help make the customer\u2019s buying journey more enjoyable.<\/p>\n<h3>Give recommendations<\/h3>\n<p>You know when you\u2019re shopping online and you see below, other\u2019s who bought this also bought x, y, z? Well, you can do something similar with a bot.<\/p>\n<p>Based on the information you learned by asking questions, you can have your bot make product or service recommendations. That message may look something like this: \u201cSince you indicated you want to tone up and build muscle, we think our Full-Body Blast workout class would be a great fit for you.\u201d<\/p>\n<p>Take it a step further and give them a direct link to purchase or sign up for your product or service. Example: \u201cThis class happens on Monday, Wednesday, and Friday at 7:00 P.M. Click here to register or give us a call at 123-456-7890 to talk further about the classes we offer.\u201d Recommendations can help improve customer engagement.<\/p>\n<h3>Give your bot a name<\/h3>\n<p>The goal, besides getting a conversion, is to build trust and a loyal relationship. So it\u2019s encouraged to let the user know they are speaking to a bot. And not just any bot, give it a name and personality. This will help you make the voice and style you use consistent and fun. It will also help make the conversation for humanized.\u00a0In addition, it always offer a way to opt-out. This will also let your user know that they are not tied into the bot and always have a way out. It actually builds more trust.<\/p>\n<h3>Capture email and phone numbers with your bot<\/h3>\n<p>Facebook Messenger bots are an excellent tool to capture additional contact information. You can ask the user to confirm their email or phone number during the conversation. Once they confirm, they\u2019ve opted in. Be direct and let them know what you\u2019ll use the email and phone number for.<\/p>\n<p>If you send them an email or text message, always confirm that they want to continue receiving messages. As with your bot conversation, give them the opportunity to opt-out. No one wants to feel trapped into something, so don\u2019t make them feel that way through your bot or other channels.\u00a0<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png\" alt=\"chatbot conversation \" width=\"600\" style=\"width: 600px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=300&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 300w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 600w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=900&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 900w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=1200&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 1200w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=1500&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 1500w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png?width=1800&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-6.png 1800w\" sizes=\"(max-width: 600px) 100vw, 600px\"><\/div>\n<div><img decoding=\"async\" src=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png\" alt=\"chatbot text message \" width=\"600\" style=\"width: 600px; display: block; margin: 0px auto;\" srcset=\"https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=300&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 300w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=600&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 600w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=900&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 900w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=1200&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 1200w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=1500&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 1500w, https:\/\/learn.g2.com\/hs-fs\/hubfs\/Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png?width=1800&amp;name=Manychat%20X%20G2%20Why%20Use%20a%20Facebook%20Messenger%20Bot%20to%20Scale-2.png 1800w\" sizes=\"(max-width: 600px) 100vw, 600px\"><\/div>\n<h4>Conclusion<\/h4>\n<p>Facebook Messenger bots are cost-effective and easy to set up and use. Plus, their engagement rate supersedes that of email marketing. And since a small percent of businesses are using chatbots right now, and they&#8217;re not yet as widely used as other forms of marketing, this is a place where you can get ahead of the competition.\u00a0<\/p>\n<p><strong>Get started with chatbots for your strategy today. Discover all available <a href=\"https:\/\/www.g2crowd.com\/categories\/chatbots#easiest_to_use\" rel=\"noopener noreferrer\" target=\"_blank\">chatbot software<\/a> solutions on G2.\u00a0<\/strong><\/p>\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-4eb287d1-9450-48ed-98ad-c36534228e20\"><span class=\"hs-cta-node hs-cta-4eb287d1-9450-48ed-98ad-c36534228e20\" id=\"hs-cta-4eb287d1-9450-48ed-98ad-c36534228e20\"><!--[if lte IE 8]>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/4099946\/4eb287d1-9450-48ed-98ad-c36534228e20\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-4eb287d1-9450-48ed-98ad-c36534228e20\" style=\"border-width:0px;margin: 0 auto; display: block; margin-top: 20px; margin-bottom: 20px\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/4099946\/4eb287d1-9450-48ed-98ad-c36534228e20.png\" alt=\"See the Easiest-to-Use\u00a0Chatbots \u2192\" align=\"middle\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/learn.g2.com\/hs\/cta\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta._relativeUrls=true;hbspt.cta.load(4099946, '4eb287d1-9450-48ed-98ad-c36534228e20', {}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<p><\/span><\/p>\n<div class=\"sm-divider\"><\/div>\n<\/section>\n<p><br \/>\n<br \/><a href=\"https:\/\/learn.g2.com\/facebook-messenger-bot-for-business\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s start off with a fun fact.\u00a0<\/p>\n","protected":false},"author":1,"featured_media":224020,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[10],"tags":[],"_links":{"self":[{"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/posts\/224019"}],"collection":[{"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/comments?post=224019"}],"version-history":[{"count":1,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/posts\/224019\/revisions"}],"predecessor-version":[{"id":224880,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/posts\/224019\/revisions\/224880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/media\/224020"}],"wp:attachment":[{"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/media?parent=224019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/categories?post=224019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qcsglobal.com\/blogs\/wp-json\/wp\/v2\/tags?post=224019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}